Whether it’s on the job or at home, we are committed to supporting the safety and wellness of our employees. And providing a safe, healthy and respectful work environment is just the start to how we do that.


Emergency Response

Your health and safety is one of our top priorities, and we want to make sure you are prepared for and supported throughout any emergency or disaster situation. Mosaic offers you many programs and resources to help you and your family during these events.


Having supportive resources at your fingertips can help you to be ready to meet practical and emotional challenges before, during, or after an emergency event. Find helpful information on family preparedness, shelters, helping children cope after an event, and event-specific tips for earthquakes, floods, hurricanes, tornadoes, wildfires, winter storms, and more by visiting our Disaster Resource Center.

Express Scripts

Getting prescriptions from the Express Scripts Pharmacy allows you to have enough supplies of maintenance medications on hand for many emergency situations.

EyeMed Cares

Through our EyeMed Cares program, our Customer Care Center representatives are ready to provide the following services for affected members via a dedicated emergency toll-free line 866-652-0018:

  • Temporary Adjustable Glasses
  • Eligibility re-instatement
  • Free shipping for glasses and contacts


In the face of an emergency, our Fidelity program is here to help – whether you’re seeking quick access to your balances and account information, or helpful resources on managing stress and your budget through a crisis and replacing lost income. For more information on how Fidelity can support you through hardships, click here.


Planning for and dealing with hurricanes and other emergency situations can be stressful. A variety of mental health support services are available – confidentially and at no cost – to U.S. employees and their dependents through Lyra Health. Give Lyra a call at 844-477-5174 or visit mosaic.lyrahealth.com.

Mosaic Employee-to-Employee Assistance Fund

The Mosaic Employee-to-Employee Assistance Fund was created in 2017 to help Florida employees who were most impacted by Hurricane Irma. The fund has been extended to include all North America Mosaic employees. The fund assists employees most impacted by disasters, such as hurricanes, floods, tornadoes, earthquakes, tsunamis, blizzards, droughts, volcanic eruptions, severe storms and government declared disasters or disasters that are determined to be catastrophic. Learn more here.


Contact each of the suppliers above by calling 1-833-MOSAIC1.