Virtual Care

MDLIVE provides virtual access to board-certified doctors and licensed therapists for a range of services, including urgent care, primary care (e.g. wellness screenings and routine care), mental health support, and dermatology.

Receive personalized care on your schedule, whether through on-demand virtual visits available 24/7 or by scheduling a time that works best for you. The service is confidential and costs the same as an in-office visit.

To learn more or to enroll, please visit MDLIVE or call 1-888-726-3171.

Start your journey to better health by connecting with Cigna's Personal Health team. Whether you are looking for nutritional counseling, tobacco cessation support or weight management coaching, Cigna’s caring coaches are here to support you at no cost.

Call Cigna at 1-800-244-6224 or visit myCigna.com to get started.

Heartbeat Health by Cigna offers telehealth services to help you prevent, manage, and treat heart conditions such as atrial fibrillation, heart failure, vascular disease, and more. With Heartbeat Health, you have access to:

• A dedicated team of cardiologists, nurse practitioners, physician assistants, and registered nurses at your convenience, with day and evening appointments available. Virtual consultations are available within 24 to 48 hours in the U.S.
• Essential testing and medication management are handled closely with local providers to ensure you receive advanced cardiovascular care.

The costs are the same as if seeking in-person services through the health plan. To get started, visit heartbeat.health/cigna.

Livongo by Teladoc offers you a comprehensive diabetes, blood pressure management, and weight management program at no cost if you are enrolled in a Mosaic medical plan.

• Diabetes management: You will receive a smart touchscreen glucose meter that automatically uploads readings and provides personalized tips, along with unlimited test strips and support from dedicated coaches.
• Blood pressure management: You will get a blood pressure monitor that connects to your phone via a mobile app. This allows you to track your blood pressure anytime and receive clear explanations of your results, along with helpful tips, medication reminders, and progress reports.
• Weight management: You will receive an advanced smart scale, one-on-one coaching, tailored meal & nutrition plans, guidance on healthy habits, and more!

Get started by texting “GO MOSAIC” to 85240 to learn more and join. You can also register by visiting Go.Livongo.com/MOSAIC/register or by calling 1-800-945-4355 and using registration code: MOSAIC.

Hinge Health provides free virtual physical therapy to help you conquer pain, recover from injuries or surgery, and maintain a healthy, pain-free lifestyle.

• You’ll have access to a personalized exercise therapy program with a dedicated care team that includes a physical therapist and a health coach for chronic pain management. Hinge Health also provides specialized exercise therapy for women's pelvic health.
• This program is available at no cost to you and your dependents aged 18 or older if enrolled in a Mosaic medical plan.

Watch this video to learn more. When you are ready to get started, visit hinge.health/mosaic or call 855-902-2777.

Visana is your go-to virtual women’s health clinic, offering comprehensive support for a wide array of health concerns, from new symptoms to existing diagnoses. Visana features:

• Access to OB/GYNs, nurse practitioners, coaches, and advocates licensed in all 50 states.
• Support for preventive care, gynecological and reproductive health, hormone and metabolic health, and perimenopause and menopause.

Simply schedule a convenient virtual visit and pay your in-network cost-share.* To learn more or schedule an appointment, visit visanahealth.com/cigna. Visana’s virtual clinic is available Monday to Friday from 8 AM to 9 PM ET and Saturday from 8 AM to 2 PM ET.

*Standard copays or coinsurance will apply.

Oshi Health offers virtual care for your digestive health, connecting you to a team of specialists who address a variety of gastrointestinal (GI) conditions, including Crohn’s disease, irritable bowel syndrome (IBS), and more. Benefits through Oshi Health include:

• Personalized treatment plans and initial visits in under 5 days, along with 24/7 access to care for established patients.
• Access to experts who work to identify the underlying cause of symptoms, regardless of whether you have a formal diagnosis.

Simply schedule a convenient virtual visit and pay your in-network cost-share.* You can find Oshi Health in the myCigna.com directory using GI-related search terms.

*Standard copays or coinsurance will apply.

NurseLine provides access to Cigna nurses who are available to answer your health questions and help you maximize your medical plan—confidentially and at no cost to you.

Whether you need guidance on the right care for a health issue, assistance coordinating services before, during, and after a hospital stay, or support in achieving a health goal, NurseLine is here for you.

Call 1-800-564-9286 to reach a nurse on Cigna's health information line, or log-in to Cigna for more information.

Lyra Health is here to support you and your family, offering free and confidential support for a variety of life challenges. With just a phone call or click, you can access Lyra’s coaches, therapists, and online education services. 16 sessions per year are offered at no cost through the Lyra Employee Assistance Program.

• Lyra provides guided self-care through a personalized care plan from a coach, mental health coaching via video or live messaging, or in-person and virtual therapy for conditions such as depression and PTSD.
• You can also tap into self-led wellness resources anytime, anywhere, making it easy to incorporate mindfulness and stress management into your daily life.

To get started, visit mosaic.lyrahealth.com or call 844-477-5174.

RethinkCare by Personify Health is an online learning system designed to enhance resilience and improve mental wellness.

• Access self-paced digital courses called “Journeys,” which cover topics like “Caring for yourself while caring for others” and help you adopt healthy habits by breaking larger goals into smaller steps.
• Explore mini courses on mindfulness, emotional intelligence, and yoga to reduce stress.

Visit login.personifyhealth.com or call 888-671-9395.

LifeSpeak is an education platform available to all employees offering expert guidance on a variety of health topics, including mental well-being, physical wellness, children’s health, and elder care. With access to a wealth of resources such as videos, podcasts, action plans, and “Ask the Expert” sessions, you can easily find the information and support you need.

Whether you’re looking to enhance your mental health or learn more about caring for loved ones, LifeSpeak provides insights at your fingertips.

To get started, visit mosaic.lifespeak.com (Access ID: lifespeak) and empower yourself with the knowledge to thrive.